Update: Fitbit disputed a woman's claim that her fitness tracker exploded spontaneously on her wrist earlier this month, which reportedly caused a second explosion
Her body was badly burned.
The company said in a statement on Friday that a test of the device owned by Milwaukee Dina Mitchell found that "external forces" hurt her Flex 2 band.
"According to our preliminary investigation, including testing her equipment by leading third parties --
The failure analysis company of the party, we have come to the conclusion that,
There was no fault with Mitchell's Fitbit Flex 2.
"Tests show that external forces cause damage to the equipment," they said . ".
Fitbit went on to say that they did not receive any similar complaints.
They added, "We want to assure our customers that they can continue to enjoy their Flex 2 and all Fitbit products with confidence.
Mitchell's request for comment on the Fitbit findings did not respond immediately.
We 've heard of cell phones and electronics exploding. cigarettes.
Now a Wisconsin woman has warned to detonate a fitness tracker.
Fitbit owner Dina Mitchell said she wore the Flex 2 device last week and left a second one when it spontaneously exploded on her wristdegree burns.
"It didn't get hot at first, there was no warning, it just burst into flames.
It exploded, "Milwaukee residents told News of the April 18 incident.
Mitchell said the tracker was a recent birthday present and she told ABC News that she had been treated at an emergency care facility for injuries.
A doctor there picked some rubber and plastic from her arm.
Aurora Healthcare's emergency care facility in wau summer confirmed Mitchell's visit to WTMJ News.
In a statement obtained by Huffington Post, Fitbit said they had spoken to Mitchell about what had happened and were "actively investigating the issue ".
"We are very worried about Ms.
Mitchell's report on her Flex 2 and takes it very seriously because the health and safety of our customers is our top priority, "said a spokesperson.
"Fitbit products are designed and produced according to strict standards and have undergone extensive internal and external testing to ensure the safety of our users.
It was the first complaint they realized, they added, "can't see any reason why people stop wearing Flex 2" devices.
According to Fitbit's website, the Flex 2 tracker is in lithium-
Polymer batteries.
In the past, lithium batteries have become similar headlines after other devices such as mobile phones, laptops, hoverboards and headphones have caught fire, and in some cases, these devices can cause injuries to people.
The Federal Aviation Administration has reported a number of incidents involving lithium-ion batteries and lithium-polymer batteries.
According to Battery University, a website published by Cadex Electronics Canada, these two types of batteries are slightly different.
Mitchell did not immediately respond to a request for comment from Huffington Post.