Apple has apologized for slowing down the old iphone and cutting the price of replacement batteries.
The tech giant admitted last week that it will slow down the phone as the device grows older to keep the battery alive.
Many customers and social media users have long speculated that the company would limit old devices to encourage users to upgrade, but the company said the feature was used to extend product life.
The company said on its website: "We have never-
And never.
To drive customer upgrades, deliberately shorten the service life of any Apple product, or reduce the user experience and do anything.
"The apology also announced that the company will reduce the cost of going out to replace the battery. of-
$79 warranty iPhone 6 s and later (£58)
To $29 (£21)-
Starting at the end of January and going public around the world until December 2018.
The statement added: "We have heard from our customers about the way we handle the performance of the old battery iphone and how we communicate the process.
"We know that some people feel that Apple has disappointed you. We apologise.
There are a lot of misconceptions about this issue, so we would like to clarify and let you know some of the changes we are making.
Apple explained lithium.
Over time, the iPhone era uses ion batteries.
"All rechargeable batteries are consumables that become less effective as their chemical aging and ability to maintain charge are reduced.
"The use of the device will also affect the performance of the battery during its service life.
For example, leaving the battery or charging the battery in a hot environment can cause the battery to age faster.
These are the features of battery chemistry, lithium-
Ion batteries throughout the industry . "
Apple also said an OS update will be released early next year to give users a better idea of the health of the battery so they can see if the condition of the battery will affect performance.